Welcome to FairWell Festival! We're so excited to open the gates of Deschutes County Fair & Expo Center in Redman, Oregon, for an amazing weekend of live music and fun! Your Platinum perks will help you make the most of your weekend with complimentary food and drinks, relaxed seating, golf cart transportation and more!
We’ve compiled this guide to help you take full advantage of everything Platinum has to offer. We’ve also included essential info on our general festival details. Be sure to share this with everyone in your group so all are in-the-know. And if there is anything we left off, email info@fairwellfestival.com with questions. We can’t wait to see you!
Health & Safety
Bring your Festival Wristband
Please also remember our updated bag policy– CLEAR BAGS ONLY – and No liquids are allowed to be brought into FairWell.
How to Dress & What to Bring
Dress for comfort and be sure to check the weather forecast before you head out the door. The festival grounds are a combination of paved surfaces, gravel and grass, so choose your footwear accordingly. We recommend a hat and sunglasses, but if you forget anything, the Festival Store has lots of great merchandise offerings!
Review this link to be sure you are in compliance with our bag policy and to see what items are allowed and prohibited.
Platinum Wristbands
Will Call
If your wristbands were not mailed to you and are at Will Call, you can pick them up at the Festival Box Office. A government-issued ID is required to verify your order and pick up tickets.
Wristband Activation
Wristband activation ensures a smooth process when entering the festival each day and allows you to add emergency contact information to your wristband. All you need to do is enter your wristband ID number (located on the inside of your wristband) and contact info to activate.
FairWell Festival Hours:
Friday, July 19: 2pm - 11pm
Saturday, July 20: 12pm - 11pm
Sunday, July 21: 12pm - 11pm
Rideshare and Travel Information
Platinum Lounge
The Platinum Lounge is your secluded oasis to relax, enjoy all-day dining and complimentary cocktails, and to receive excellent service from your premium staff and concierge. Located next to the Deschutes Stage, look for the Platinum entry portal around the corner from the lounge, near the VIP Lounge entrance. Inside the Platinum Lounge you’ll find everything you need to make the most your FairWell weekend, including:
Shaded space, beautifully decorated with a variety of seating
Full-service bar with complimentary all-day beer, wine, seltzers, cocktails and non-alcoholic beverages
Complimentary daily lunch, dinner and snacks. Check out your menus HERE!
Premium, air-conditioned restrooms
Complimentary lockers with mobile chargers
Concierge service — Our staff are here to assist you with any festival questions, wristband issues, festival survival supplies or anything else that comes up.
Beverage Offerings
Have a drink on us at full-service bars, serving complimentary beer, wine, cocktails and non-alcoholic beverages.
Dining Offerings
No need to go hungry with delicious bites all day in the Platinum Lounge. We’ll have a selection of hand held favorites in the afternoon with an expanded range of hot and cold dishes in the evening hours, followed by late-night snacks to enjoy with the final sets of the festival. All food is served in the Café within the Platinum Lounge and will include options for those with dietary requirements.
By far one of the most popular perks of Platinum is access to fantastic stage viewing! We have exclusive space just for you.
Deschutes Stage
Front-of-stage – a designated area near the front of the stage on the LEFT if looking at stage. Access directly through the Platinum lounge.
Crooked Stage
Front-of-stage – a designated area near the front of the stage on the LEFT if looking at stage. Accessible via Platinum Shuttle Stop or from GA viewing.
*All viewing areas are limited capacity and available on a first-come, first-served basis. With the exception of ADA viewing, no chairs are allowed in viewing areas.
Why walk when you can ride? Take advantage of your Platinum perk of shuttle transport between stages! Look for the "Platinum Shuttle Stop" signs. The Platinum shuttles will take you to and from the following locations:
Festival Entrance - just inside the main entrance, catch a ride to the Platinum Lounge!
Platinum Lounge/Deschutes Stage
Crooked Stage
Metolius Stage - while there is no designated Platinum viewing at this stage, our carts will drop you at the closest spot possible!
As if all of the above isn’t enough, we also have these fun additions for you:
Access to VIP and GA+ — Enjoy unfettered access to all VIP and GA+ areas
Merchandise gift — A special thank-you for our Platinum guests, available at the Platinum Concierge
Express lane at festival Merch Store